Privacy Policy for You.com.ai
Last Updated: August 27, 2024
You.com.ai ("You.com.ai," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Services").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register for an account, use our Services, or contact us. This may include:
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Personal and Contact Information: Such as your name and email address when you create an account.
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Prompts and Content: We collect the text, documents, or other materials you submit to our Services ("Prompts") and the responses generated ("Outputs").
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Payment Information: If you subscribe to a paid plan, our third-party payment processors will collect and process your payment information. All payments are processed through a secure payment gateway with 256-bit SSL encryption.
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Communications: When you contact us for support or provide feedback, we will collect the information you provide in your communications.
We may also automatically collect certain information when you visit, use, or navigate the Services:
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Log and Usage Data: Our servers automatically collect information when you access or use our Services and record it in log files. This may include your IP address, browser type, operating system, referring URLs, and pages visited.
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Device Information: We may collect information about the computer or mobile device you use to access our Services, including the device model, operating system, and unique device identifiers.
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Location Information: We may collect information about your location if you grant us permission. You can prevent your device from sharing location information through your device's system settings.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
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Provide, operate, and maintain our Services.
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Create and manage your account.
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Process and fulfill your orders and transactions.
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Improve, personalize, and expand our Services.
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Understand and analyze how you use our Services to identify trends and develop new features.
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Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
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Find and prevent fraud and respond to trust and safety issues.
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For compliance purposes, including enforcing our Terms of Service and other legal rights.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following situations:
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With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf. This includes providers of AI models that help power our Services.
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For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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With Your Consent: We may disclose your personal information for any other purpose with your consent.
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To Comply with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Your Data Rights and Choices
You have certain rights regarding your personal information. These include:
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Accessing Your Information: You can review and update your account information by logging into your account settings. You can also request a copy of the personal information we hold about you by emailing privacy@you.com.ai.
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Deleting Your Account: You can request to delete your account by emailing privacy@you.com.ai. Please note that some information may be retained in our records after deletion for a period of time for legal or legitimate business purposes.
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Opting Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the emails that we send.
5. Data Retention and Security
We implement a variety of security measures to maintain the safety of your personal information. We retain your personal data for as long as it is necessary to provide the Services to you and for our legitimate business purposes. For our enterprise customers, we offer enhanced data protection features like "Zero Data Retention," which means we do not store your queries and they are not used for training our AI models.
6. Children's Privacy
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
7. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: